This Policy shall explain, inter alia, the types of data we collect, the purpose of processing (defined below), the entities we share your data with, and the rights you are entitled to exercise over your data.
Any updates to this Policy shall be notified to you via a message on the website. Your continued access to the website and/or use/provision of services thereon will constitute your consent to such new terms and conditions of this Policy.
- GENERAL TERMS:
- DATA COLLECTED BY US:
- PURPOSE OF PROCESSING DATA:
- DISCLOSURE OF DATA:
- STORAGE, PROTECTION, AND RETENTION OF YOUR DATA:
- RIGHTS OVER YOUR DATA:
- COOKIE DATA:
- REPRESENTATION AND WARRANTIES:
- OWNERSHIP OF DATA:
- DATA OF PROHIBITED PERSONS
- GRIEVANCE DATA OFFICER:
1.1. applicable law(s): shall mean and include all Indian statutes, enactments, acts of legislature or parliament, ordinances, rules, bye-laws, regulations, notifications, guidelines, policies, directions, directives and orders, requirements or other governmental restrictions or any similar form of a decision of, or determination by, or any interpretation, policy or administration of, any government, statutory authority, tribunal, board, or Indian court having jurisdiction over the matter in question.
1.2. data: shall mean any data and/or information you provide us via the website, or we collect from you, and/or your system (whether by automated means or not). Such data includes but is not limited to personal data (defined below).
1.3. personal data: shall mean any data that relates to you, including sensitive personal data, which either directly or indirectly, in combination with other information available or likely to be available with us, is capable of identifying you.
1.4. sensitive personal data: shall mean personal data which consists of information relating to your:
1.4.1. password;1.4.2. financial information such as bank account or credit card or debit card or other payment instrument details; 1.4.3. physical, physiological, and mental health conditions; 1.4.4. sexual orientation; 1.4.5. medical records and history; 1.4.6. biometric information; 1.4.7. any detail relating to this definition as provided to us for accessing the website and/or using the services; 1.4.8. any of the information received under this definition by us for processing, stored, or processed under lawful contract or otherwise:
Provided that, any information that is freely available or accessible in the public domain or furnished under the Right to Information Act, 2005, or any other applicable law for the time being in force shall not be regarded as sensitive personal data or information for the purposes of these rules.
1.5. process/processing/processed: shall mean an activity, operation or set of activities or operations performed on data or on sets of data, such as collection, recording, organization, structuring, storage, transfer, adaptation, alteration, retrieval, use, alignment or combination, indexing, disclosure by transmission, dissemination or otherwise making available, restriction, erasure or destruction of data.
2.1. Consent: By accessing the website, using/providing any services thereon, and/or entering any data on the website, you hereby agree that you have read this Policy and have understood its terms, and agree to have your data processed by us, in accordance with this Policy.
2.2. Withdrawal of consent: If, at any point in time, you do not wish to have your data processed by us, or in accordance with this Policy, kindly refrain from accessing the website and/or using/providing services thereon. Subject to the applicable laws, you may further contact us via the details provided below to have your data purged from our systems.
2.3. You agree and accept that we shall not be made liable for Claim, or made a party to any legal proceeding arising out of the deletion of any of your data in furtherance of this clause.
2.4. Kindly note that your withdrawal of consent may result in us restricting or terminating your access to the website and/or use/ provision of services thereon.
3.1. We collect the following data from you:
3.1.1. At registration
184.108.40.206. Email ID
220.127.116.11. Mobile number
In addition to the aforementioned, we additionally collect from the vendors the name of their organisation, designation, and their organization's GST number, and additionally collect from the customers their business addresses ;
18.104.22.168. Trade information and all the established branches of the provided GSTIN;
22.214.171.124. Additionally, when you make a purchase or attempt to make a purchase through the website, we collect certain information from you, including but not limited to the billing address and shipping address, purchase order number, billing person details. This is called Order Information. We may use this Order Information to: (1) communicate with you; and (2) provide you with information or advertising relating to our products or services.
3.1.3. Data automatically collected from your system: As and when you access the website and/or use/provide services thereon, we collect data from your system called cookies. For more information on cookies and how we use them, kindly refer to the section titled 'Cookie Data' hereinbelow.
4.1. We collect and process your data for the following reasons:
4.1.1. To provide you access to the website and/or services;
4.1.2. To develop and improve our website and/or services;
4.1.3. To create your account on the website;
4.1.4. To send you company content, alerts, notifications, announcements, and/or updates on the website and/or services;
4.1.5. To send you information and promotional materials about the website and/or services;
4.1.6. To respond to support requests;
4.1.7. To ascertain your use of the website and/or services, to further enhance your experience thereof.
4.1.8. In compliance with any legal orders received under the applicable law, and to enforce our Terms and this Policy;
4.1.9. Any other legal, business, or marketing purposes that are consistent with this Policy and strictly on a confidential basis;
4.2. Only such data that is necessary to us for the aforementioned purposes and to provide you access to the website and/or services is collected and used. We do not collect any other data apart from the categories mentioned hereinabove, and further do not use any data for any reason not listed hereinabove.
In the course of offering you access to the website and/or services, we may disclose your data to the following third parties under strict obligations of confidentiality and for those purposes as laid down hereinabove, or as required under the law:
5.1. Service providers
5.1.1. We may share your data with our service providers under a contract to provide us with such services that enable us to continue providing you access to the website and/or services and further enhance your experience on the website. The service providers include but are not limited to third-party distributors, vendors, suppliers, and other service providers who provide services to us or on our behalf, such as operating and supporting the website, and assisting us with other operations.
5.2. Our affiliates:
5.2.1. We may share your data with our subsidiaries and corporate affiliates, joint ventures, or other companies that are or may come under common control with us.
5.2.2. We may also share your data with customers or vendors to provide services on the website. Such disclosure shall be strictly in accordance with the Terms and this Policy.
5.3. Compelled disclosure:
5.3.2. By a legal order: We may be required to disclose your data under the instructions of a legal order valid under the applicable law. We shall not be liable for any Claim arising out of such legally mandated disclosure.
6.2.1. We have undertaken all reasonable efforts to safeguard your data in consonance with such standard of protective measures as prescribed under the applicable law. However, you agree that no safety measure is foolproof and 100% secure and therefore:
126.96.36.199. We shall not be responsible for any breach of security in respect of events outside our reasonable control, including but not limited to, unauthorized computer attacks, system crashes, and similar events, collectively classified as force majeure events. In the event of a data breach as a result of a force majeure event, you hereby waive any claim against us, our associates, affiliates, employees, and/or directors for any losses and/or damages arising out of such breach.
188.8.131.52. We shall not be responsible for any breach of security owing to you clicking on any third-party links that may appear on the website.
184.108.40.206. We shall not be liable for any loss of data and/or damage to you as a consequence of your negligence with respect to your account's login credentials.
6.2.2. In the unlikely event we discover or are made aware of a data breach, we shall notify you as soon as practicable.
As under the applicable laws, you shall be entitled to exercise the following rights with respect to your data, provided you communicate such exercise in writing to the contact details provided hereinbelow:
7.1. Right to access and rectification:
7.1.1. You shall be entitled, as and when requested, to review any data you provide and ensure that any personal data if found to be inaccurate or deficient, be corrected or amended as feasible.
7.2. Right to withhold and withdraw consent:
7.2.1. Prior to the collection of your data, or at any point in time subsequently, you shall be entitled to the option to not provide your consent, or withdraw the same, as the case may be.
7.2.2. However, should you exercise this right, we shall be entitled to withdraw your access to the website and/or your use/provision of services thereon, entirely or any portion thereof, based on the consent or portion thereof withheld or withdrawn, as the case may be.
8.1. Cookies are small files stored on the system you use to access the website. These cookies allow for a better user experience by saving your language and other preferences by processing your data on how you use our website. We process cookie data to improve your experience of the website and/or services.
8.2. Cookie data includes, but is not limited to the following types of files:
8.2.1. the web pages you visit;
8.2.2. the date and time when your access the website and/or use/provide services;
8.2.3. your usage behaviour and patterns with respect to the website and/or services;
8.2.4. third-party websites you visit on your system before, during, or after accessing the website;
8.2.5. your system's browser type;
8.2.6. Internet Protocol (IP) address used to connect your system to the internet; and
8.2.7. information about your system, including but not limited to the version, operating system, and platform.
8.3. Types of cookies used:We process the following types of cookies:
8.3.1. Strictly necessary cookies:These cookies are essential to enable you to fully access the website and use all features. These cookies do not identify you as an individual. By refusing to accept these cookies, several features within the website shall be disrupted.
8.3.2. Functionality cookies:These cookies enhance your unique user experience on the website by setting in advance your settings such as language and colour scheme. If you refuse to accept these cookies, this may affect your experience on the website.
8.3.3. Performance/Analytical cookies:These cookies collect data on your use of the website and/or services, such as but not limited to the number of visitors, the time visitors spend on certain pages, and possible error messages.
No cookie data can be used to identify you as an individual.
8.4. Manage your cookie Data:You can restrict functionality and performance/analytical cookie data by changing your browser or application settings accordingly.
9.1. You hereby represent and warrant that:
9.1.1. You have voluntarily consented to the processing of your data by us.
9.1.2. You have read and understood the terms of this Policy and hereby understand your rights, obligations, and usage of your data.
9.1.3. You have voluntarily set preferences provided for on the homepage or in the settings of the website and shall undertake all reasonable efforts to inform any changes in the same, either through the mechanisms thereon and/or contact information provided below.
9.1.4. You shall update and correct, as and when required, your data and not hold us, our associates, affiliates, employee, and/or directors liable for any Claim as a consequence of any inaccuracy or error in your data.
10.1. All data that you provide to us, and store, publish, and share on the website will continue to belong to you. Subject to the Terms, we shall not have access to such data, nor have any rights of ownership, assignment, transfer, etc., in respect of such data.
10.2. However, you hereby grant us a worldwide, sub-licensable, transferable, absolute, and royalty-free right to store electronically, use, publish and modify any user content you publicly publish on the website or otherwise.
11.1. The website and/or services thereon are restricted and not open to prohibited persons as defined under the Terms. In the event we believe we have processed the data of a prohibited person, the same shall be purged immediately, subject to the applicable laws and the terms of this Policy.
11.2. If you believe we may have processed the data of a prohibited person, you may contact us via the contact details provided herein under this Policy.
12.1. If you have any questions about this Policy, or our processing of your data, email us at: firstname.lastname@example.org.
13.1. If you have any grievances or find any discrepancies, please contact us through the details given below and we shall make every effort to resolve your concerns expeditiously in accordance with the timelines established under the applicable laws:
Name of grievance officer:
Address: 255, 2nd Floor, 8th Cross Rd, Ganapathy Nagar, Peenya Industrial Area Phase IV, Peenya, Bengaluru, Karnataka 560058